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Chevron builds community and connection with Coaching Circles™

See Chevron's story
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    Chevron is the human energy company

    Chevron, founded in 1879, calls itself the human energy company because the well-being of people everywhere depends on energy. A commitment to meeting the world’s growing energy demands in a lower carbon future requires empowering Chevron employees to innovate with technology-driven solutions.

    Build a coaching culture to enable business agility

    A business transformation initiative that began in 2019 sought to activate a coaching culture across the global organization. By 2020, the stressors of the pandemic left leaders feeling disconnected and uncertain. Matt Dodson, Manager of Organizational Development, knew Chevron needed to support individuals with personalized opportunities for connection and growth to keep the company agile and moving toward a cleaner energy future. Plus, as the company was revamping its performance management process, leadership knew that providing coaching for frontline supervisors and managers who were facing pressure to deliver results would be imperative to their ongoing success.

    Listen to the voices of our partners and members
    Coaching Circles matter to us because it actually builds connection with other people that they wouldn’t normally get connected with. In today's world very few people are going into the office in certain parts of the world, you know, we need more human connection, not less.
    — Matt Dodson, Manager of Organizational Development, Chevron

    Support leaders with individual coaching and Coaching Circles™ to foster connection

    To bolster a sense of community and camaraderie, Chevron deployed Coaching Circles to connect team leads in group learning sessions. In a Coaching Circle™, a certified coach guides a group of 6-8 employees on a learning journey by meeting weekly for six weeks (see experience below). This intimate setting encourages participants to tap into a community with similar aspirations, exchange ideas, and find practical ways to apply their learnings.

    A combination of Coaching Circles and 1:1 individualized coaching has allowed Chevron to deploy precision development at scale to their workforce to grow in exactly the skills they need to build a more connected, agile organization. 

    A key goal was to increase social connection between leaders, and for good reason. Those high in social connection  have 25% higher life satisfaction, 18% higher job satisfaction, and feel 17% more meaning and purpose in their work.


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    Coaching is the key that unlocks culture change

    Building a coaching culture is something that doesn’t happen overnight – but it can happen quickly when a thousand managers receive coaching. After several cohorts of BetterUp Coaching Circles™, Chevron experienced a significant increase in the Whole Person™ measure of Coaching, with nearly all coaching participants saying it was a valuable use of their time.

    Managers who participate in Coaching Circles™ gain strength from knowing they are not alone with the difficulties of leadership. By being coached, they experience firsthand the coaching skills like active listening, context setting, and asking powerful questions. Additionally, they observe how to create psychological safety from the certified Coach who facilitates the Coaching Circle. Not surprisingly, Chevron’s coached employees experienced an increase in psychological safety. 

    On average, employees who worked with BetterUp experienced the following growth: 

    increase in Psychological Safety
    increase in Coaching Capabilities
    increase in Resilience

    BetterUp coaching helped unlock a key to culture change: Recognition. The BetterUp Whole Person assessment revealed that Chevron ranked below the benchmark for Recognition in its industry. Growing the skill of Recognition — an essential human need — will help Chevron create a culture of positivity.

    Chevron is excited about its coached managers’ growth and their ability to form new connections around the world. With more connected, resilient, self-aware leaders who celebrate their teams’ accomplishments, Chevron is empowering the human energy required to develop a transformed energy future.

    See the customer experience

    “Through this experience, I believe I'm a better listener and I'm able to let others know I value their opinion by asking questions. I'm better prepared to serve others as a leader.”

    — Chevron Supervisor, BetterUp Coaching Circles Member
    Chevron Scales BetterUp with the Workday + BetterUp integration

    To make program management simpler and more strategic than ever, Chevron leverages the Workday Connector that connects chosen employee data to move into the BetterUp People Analytics Dashboard (PAD). By connecting two core Human Capital Management (HCM) systems, People leaders at Chevron have richer, more holistic insights into their People than ever before, and can precisely deploy BetterUp exactly where it's needed next. See the BetterUp + Workday integration in action here

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    From professional to personal and everything in between — your Coach can’t wait to meet you.


    Try a BetterUp Demo

    Schedule some time with us so we can learn a little bit more about your business needs, and we will tailor a demo to meet your goals.